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Outpost supports GDPR compliance with the following features:
  • Member data export (right of access)
  • Member deletion (right to erasure)
  • Cookie-less visitor identification for non-members (CTA tracking uses browser storage, not cookies)
  • Data processing agreements available
  • EU data residency options (via Mailgun EU region)
Compliance is a shared responsibility: you control your member data and must ensure your own privacy policy and consent practices meet your legal obligations.
Outpost stores member data on its hosted servers in Europe. Contact the Outpost team for information about data location and residency options if you have specific regional requirements.
Please contact Outpost to help with this.
Use the Delete Member button on the member’s detail page in Outpost (Members). It removes the member from Ghost and deletes their Outpost record in one step: you don’t need to delete them in Ghost separately. Cancel any active subscription in Stripe as well. If you need deletion beyond that (for example, purging processing logs), contact Outpost support.
Outpost uses a session cookie to recognize logged-in members when displaying CTAs and paywalls. This is a functional cookie required for the feature to work, not a tracking or advertising cookie.Outpost does not use advertising or third-party tracking cookies.
Outpost shares member data only with Mailgun and then any integrations you explicitly configure (e.g., HubSpot, Salesforce, Transistor). Outpost does not sell member data or share it with advertisers.Review each integration’s privacy policy: when you connect HubSpot, for example, member data flows to HubSpot’s servers under their privacy policy.
Contact the Outpost team to request a DPA for GDPR compliance documentation.