Skip to main content
Outpost is priced as a monthly or annual subscription. Your plan price is based on your total subscriber count (free and paid members combined), organized into bands. Yearly billing saves roughly 17% over monthly.Unlike Substack or Patreon, Outpost does not take a percentage of your subscription revenue. You pay a flat platform fee and keep 100% of what your members pay you (minus Stripe or PayPal processing fees).See the feature checklist and the Outpost pricing page for current rates.
There are three main plans plus two for larger publications:
  • Space Station: the starter plan. The autoresponder, campaign emails, the no-commission Tip Jar on an Outpost-hosted page, Outpost Reports, and member management tools. Outpost does not modify your Ghost theme on this plan.
  • Voyager: everything in Space Station, plus the features that appear on your own site: CTAs, metered and registration walls, gift and group subscriptions, and a Tip Jar page on your own site. Voyager also adds spam filtering, Plausible Analytics, theme hosting on GitHub, and the podcast and RSS membership integrations.
  • Luna: everything in Voyager, plus Contextly content recommendations, HubSpot and the other advanced integrations, and the Labs tools that are Luna only.
  • Terraform and Enterprise: for larger publications and custom requirements, including custom development, Ghost hosting, integration with a subscription or login system you already run, and dedicated technical support.
See the feature checklist for what each plan includes, and the Outpost pricing page for current rates.
Yes. Space Station and Voyager both include a 21-day free trial when you sign up. A credit card is required up front, and it’s automatically charged for your selected plan when the trial ends; you can cancel or change your plan any time before then. Luna does not include a free trial: it’s an upgrade path from Space Station or Voyager and is provisioned by the Outpost team, with your card charged within 1-2 days of setup.If that charge is declined, Outpost cancels the subscription right away rather than leaving you partly signed up. You get an email telling you the payment failed, and the Outpost team follows up with you directly.If you need an extended trial or want a guided demo before signing up, contact the Outpost team.
Every Outpost plan starts from the Space Station feature set:
  • Comprehensive autoresponder with unique offers
  • Marketing campaign emails
  • No-commission Tip Jar (Stripe, Google Pay, and Apple Pay, plus PayPal through your personal PayPal link)
  • Outpost Reports and the Activity Log
  • Member management tools
Higher plans add features on top: website conversion CTAs, metered and registration walls, gift and group subscriptions, spam filtering, podcast and RSS integrations, Contextly recommendations, and more. See the feature checklist for the per-plan breakdown.
Outpost does not charge transaction fees on your subscription revenue. Standard Stripe processing fees apply to your members’ payments (typically 2.9% + $0.30 per transaction in the US). PayPal has similar processing fees. Outpost does not mark up these fees: they’re charged directly by Stripe or PayPal.
Email delivery is built into Outpost: there’s no separate Mailgun account to set up or pay for. Outpost handles sending, tracking, bounce handling, and reply routing for every email your publication sends (welcome flows, autoresponder triggers, campaigns, receipts, system notifications).There is no per-email charge from Outpost. If you have unusually high sending volume, the Outpost team may reach out to discuss your usage. See the Mailgun integration page for how delivery works.New sites on the Space Station plan can send 20 emails a day for their first 10 days. The limit is temporary, not a permanent part of your plan: it keeps spammers from abusing the platform while a site is new. It ends after those first 10 days, and it lifts sooner if you connect Stripe or upgrade your plan. Every email Outpost sends for your site counts toward it, including autoresponder emails, campaign emails, and report emails. A campaign that runs into the limit shows a Daily email limit badge in the campaign list and keeps sending a small batch each day until it reaches everyone. If the limit causes you a problem, contact the Outpost team.
Yes. Stripe is the payment processor that collects money from your members on your behalf. Outpost connects to your existing Stripe account through Stripe’s secure sign-in flow and never holds your funds. Stripe is free to create and only charges you when your members are charged. See Connecting Stripe for setup.This is separate from how you pay Outpost: your Outpost subscription is billed directly by Outpost using a card on file.
  1. In your Outpost dashboard, go to Account → Publication Details
  2. Scroll to the Outpost Subscription card
  3. Click See your invoices and view/change your payment method
This opens Stripe’s sign-in page for the billing portal. Your billing email is usually filled in already; if the field is empty, enter the address you use for Outpost billing. Confirm it and Stripe emails you a sign-in link. Following that link opens the Stripe Billing Portal, where you can download every Outpost invoice as a PDF, see your billing history, and view the next charge date. If the email doesn’t arrive, check your spam folder.Only the site owner sees this button. If you’re staff on a site, ask the owner to pull the invoices or update the card.
Use the same path as invoices:
  1. Account → Publication Details → Outpost Subscription
  2. Click See your invoices and view/change your payment method
  3. Confirm your billing email on the Stripe sign-in page, then follow the sign-in link Stripe emails you
  4. In the Stripe Billing Portal, update your card or add a new payment method
Changes take effect on your next billing cycle.
Plan changes are processed by the Outpost team, not self-service, so your account stays correctly configured.
  1. Click any upgrade prompt in your dashboard to open the Request Upgrade page and send the request, or contact the Outpost team
  2. The Outpost team reviews and applies the change
  3. If you upgrade to Voyager or Luna, run the Theme Connect Wizard (Labs → Theme Connect Wizard) to integrate Outpost features into your Ghost theme
See Upgrading Your Plan for the full walk-through.
Outpost plans are priced in subscriber bands. When your free + paid member count grows past your current band:
  1. Outpost emails you a heads-up that you’ll be moved to the next band
  2. Your plan moves up automatically (no action needed)
  3. The price change is prorated when possible, so you only pay the difference for the rest of your billing period
You’ll always get advance notice before billing changes.
If your member count drops into a lower band, your plan moves down at your next billing cycle.
  • On a monthly plan: the lower band’s price kicks in on your next monthly charge.
  • On an annual plan: the difference between what you’ve already paid and the lower band’s price is added to your Stripe account as billing credit, which is automatically applied against future Outpost charges. Annual plans are not refunded in cash.
No. Annual plans are non-refundable once paid. If you downgrade bands or cancel mid-year, the unused portion is converted to billing credit on your Stripe account and applied automatically to future Outpost charges; it isn’t returned to your card.If you’re unsure whether monthly or annual is right for you, start monthly and switch to annual once you’re settled.
Yes. To cancel, go to Account → Publication Details → Outpost Subscription and click Cancel Subscription on that card. Only the site owner can cancel; if you’re staff on a site, ask the owner. Your data and account remain accessible through the end of the billing period you’ve already paid for.If you’d like help exporting your data or migrating before you go, contact the Outpost team; we’d rather help you stay or leave cleanly than have you stuck.