Publication Details

Documentation Index

Fetch the complete documentation index at: https://documentation.outpost.pub/llms.txt

Use this file to discover all available pages before exploring further.

The Publication Details page is where you configure your site’s core settings, decide how Ghost tiers are handled in Outpost, sync data from Ghost, and view or change your Outpost subscription. It’s also where you go if you ever need to fully reset the publication.

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Ghost Settings

The Ghost Settings card on the left side of the page controls everything Outpost knows about your publication’s identity and presentation.

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Site Logo

Upload a logo (any standard image format, up to 1 MB) and Outpost stores it as your publicSiteLogo. The logo appears in emails Outpost sends on your behalf and in the Outpost admin. When a logo is already set, the upload button is replaced with a Remove Image button — to swap logos, remove the existing one first and then upload the new file. If you don’t upload a logo, Outpost tries to pull the favicon from your Ghost site’s <meta> tags the first time it syncs and uses that instead.

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Site URL

The publication URL Outpost talks to. This is editable here — type a new URL into the field and click Save Settings. You’d typically only change this if you’ve moved your Ghost install to a new domain.

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Site Name

Your publication name. Outpost uses it in email subjects, email bodies, the admin dashboard, and anywhere else {{blog_name}} is referenced.

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Time Zone

Pick the timezone you actually operate in. It affects:

• When the Daily Report Email is sent (between 1–3 AM in your timezone)
• Scheduled email sends and campaign timing
• How dates and times are displayed across Outpost

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Date Format

Controls how dates render everywhere in Outpost — the dashboard, member lists, History tables, autoresponder emails, the report emails, and exports. Six formats are available: Pick the one that matches your audience’s locale — US publications usually pick MM/DD/YYYY, European publications usually pick DD/MM/YYYY or DD MMMM YYYY, and ISO/data-friendly publications pick YYYY-MM-DD.

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Use Ghost Portal for membership features

Toggle this on if your Ghost theme uses Ghost’s built-in Portal for sign-in, sign-up, and account management. Toggle it off if you’ve replaced Portal with your own pages — when off, the Edit Portal Links button appears so you can configure custom URLs (see below). Click Save Settings at the bottom of the card to persist any changes. URL, name, timezone, date format, and the Ghost Portal toggle are all saved together.

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Custom portal links

When Use Ghost Portal is off, click Edit Portal Links to open the side drawer. You can set custom URLs for each Portal action so Outpost emails and CTAs link to your own pages instead of Ghost’s Portal:

• Membership — your pricing or membership landing page
• Sign In — your custom login page
• Sign Up — your free signup page
• Upgrade — the page where members go to upgrade to paid
• Account — where logged-in members manage their account

Each URL saves independently of the main Ghost Settings card — the drawer has its own Save button.

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Ghost Tiers

The right side of the page lists the subscription products synced from Ghost. Outpost pulls these in but does not let you create or edit tiers here — that still happens in Ghost > Settings > Membership. After making changes in Ghost, use the Refresh button (see below) to bring them into Outpost. The list has two views, toggled by the Active / Archived switch in the card header.

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Active tiers

Active tiers are listed sorted by subscriber count (highest first). Each card shows the tier name, subscriber count, description, monthly and yearly price, currency, and the underlying Ghost tier ID. The ID is useful when you need to reference the tier in custom integrations, BigQuery queries, or support tickets.

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Archived tiers with active subscribers

This is the most important part of this page to get right. When you archive a tier in Ghost, existing subscribers stay on it — Ghost doesn’t migrate them to a different tier automatically. Outpost needs to know what to do with those subscribers when sending autoresponder emails, applying autoresponder actions, or evaluating offer eligibility. Archived tiers with subscribers appear with one of two highlight colors:

• Orange — the tier hasn’t been “handled” yet. Outpost is waiting for you to decide. You’ll also see an orange info banner elsewhere in the admin (There is an archived tier 'X' that has subscribers. Please let us know how to handle these subscribers...) until you handle it.
• Green — the tier has been handled and Outpost knows how to treat its subscribers.

Each archived-with-subscribers tier offers two radio options: You can change your selection at any time. Once you pick one, the card turns green and the orange banner clears.

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Archived tiers with no active subscribers

Tiers you’ve archived in Ghost that have no remaining subscribers appear in a collapsible section at the bottom of the Archived view. Click the + to expand and review them. There’s no action to take — they’re listed only for reference.

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Refresh Site Settings

Click Refresh to re-sync data from Ghost. Two switches let you choose what to pull: You’ll be asked to confirm before the refresh runs. You almost always want Site settings on; turn Site data on too if you’ve made bulk member or label changes in Ghost (or in another tool that pushes to Ghost) and want them mirrored into Outpost.

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Outpost Subscription

The Outpost Subscription card shows the state of your Outpost account itself (your billing relationship with Outpost — separate from your Ghost or Stripe billing). From the buttons below:

• See your invoices and View/Change your payment method — opens the Stripe Customer Portal in a new tab so you can download invoices, update card details, or change billing email
• Cancel Subscription — cancels your Outpost plan. You keep full access through the end of the current billing period; nothing is lost mid-cycle.
• Resume Subscription — re-activates a cancelled subscription before it expires. Only shown when the subscription is in the cancelled-but-not-yet-expired window.

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Reset publication (Delete my Outpost account and data)

At the very bottom of the page is a red Delete my Outpost account and data button. This is the publication reset button — use it when you want to start fresh or shut down completely.

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What this actually does

Clicking it does not immediately delete anything. Outpost sends an email to the Outpost team letting us know you want to remove your Outpost account, with your name and email so we can reach out. A team member will contact you to confirm scope before any data is removed. We do it this way intentionally — full deletion removes member records, email templates, autoresponder configuration, CTAs, paywalls, integration credentials, and historical reporting, and we’d rather double-check before pulling that trigger.

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When to use it

• Decommissioning a publication — the publication is shutting down and you want member data and Stripe customer linkage cleared out of Outpost
• Starting over — you want to wipe Outpost-side configuration (CTAs, flows, templates, etc.) and re-onboard from scratch
• Migrating away — you’re moving to a different membership tool and want your Outpost data removed afterward
• Handing off ownership — the publication is changing hands and the new owner wants a clean slate

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What happens to Ghost and Stripe

This button only affects Outpost’s copy of your data. Your Ghost site, Ghost members, and Stripe customers/subscriptions are not touched. If you also need to clean those up, do it directly in Ghost and Stripe.

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Related features

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FAQ