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Documentation Index

Fetch the complete documentation index at: https://documentation.outpost.pub/llms.txt

Use this file to discover all available pages before exploring further.

The Staff page lets you manage who has access to your Outpost account. You can view current users, change roles, edit user details, and invite new admin users.
Staff page with users DataTable showing email, name, and role columns, plus invite and edit actions

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Users

The users table shows everyone with access to your Outpost account:
ColumnDescription
EmailThe user’s email address.
NameThe user’s display name.
RoleEither Site owner or Admin.

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Roles

Outpost has two roles for staff users:
RolePermissions
Site ownerFull access to all settings, billing, and account management. Only one owner per site. The owner cannot be removed.
AdminFull access to all features except billing and account deletion. Admins can manage members, email flows, CTAs, integrations, and all day-to-day publication operations.
Both roles can view and edit members, create email campaigns, configure automations, and manage content. The key difference is that only the Site owner can access billing settings and delete the account.

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User actions

Each user row in the table has action buttons:
  • Edit — Opens a dialog where you can change the user’s email address or name. Click Save to apply changes.
  • Set as owner — Transfer site ownership to this admin user. Only visible for admin users, and only the current owner can perform this action. A confirmation dialog will appear before the transfer.
  • Remove — Remove this admin user’s access to the account. Only visible for admin users (the site owner cannot be removed). A confirmation dialog will appear before removal.

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Invitations

When you invite a new admin, the invitation appears in a separate Invitations table below the users table. This table only appears when there are pending invitations.
ColumnDescription
EmailThe invited email address.
DateWhen the invitation was sent.

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Invitation actions

  • Resend — Re-send the invitation email. Resend restarts the 72-hour expiration window from the moment the new email is sent.
  • Remove — Cancel the pending invitation. The invite link will no longer work.
Invitation links expire 72 hours after the invitation is sent. If a user doesn’t accept in time, click Resend to issue a new link.

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Inviting a new admin

To add a new team member to your Outpost account:
  1. Click the Invite Admin User button below the users table
  2. In the dialog that appears, enter the person’s email address
  3. Click Send
The invited user receives an email with a link to set up their account. Once they accept the invitation and create their account, they appear in the Users table with the Admin role.
Invited users must complete the account setup process, which includes setting a password and configuring two-factor authentication, before they can access your Outpost account.

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Two-factor authentication (2FA)

Outpost requires all users to set up two-factor authentication for account security. During initial login setup, each user chooses one of two verification methods:
  1. Download a free authenticator app on your mobile device, such as Authy or Google Authenticator
  2. Open the app and choose Add New Account
  3. Scan the QR code displayed on screen, or manually enter the setup code shown below it
  4. Click Continue to complete setup
Each time you log in, you will be prompted to enter the current 6-digit code from your authenticator app.

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Text message (SMS)

  1. Enter your mobile phone number
  2. Click Send Code to receive a verification code via text message
  3. Enter the code to complete setup
Each time you log in, a new code will be sent to your phone number on file.
Authentication apps are more secure than SMS because they are not vulnerable to phone number hijacking. We recommend using an authenticator app whenever possible.
After verifying, Outpost remembers the device for one month before prompting for a second factor again. If you need to switch your 2FA method, a Use a different method link is available on the verification screen to return to the method selection page.

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Editing your own profile

To update your own name or email, find your row in the Users table and click Edit. The same dialog used for editing other users lets you change your own details.

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Transferring site ownership

Only the current site owner can transfer ownership. To transfer:
  1. Find the admin user you want to make the new owner in the Users table
  2. Click Set as owner next to their name
  3. Confirm the transfer in the dialog that appears
After the transfer, you will become an Admin and the other user becomes the Site owner. This gives them access to billing settings and account-level controls.
Transferring ownership cannot be undone by you. Only the new owner can transfer it back.

Publication Details

Manage your site settings and Outpost subscription.

Notifications

Configure which events trigger email notifications for your team.

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FAQ

There is no limit on the number of admin users. Invite as many team members as needed.
Yes. The current site owner can click Set as owner next to any admin user to transfer ownership. This cannot be undone without the new owner transferring it back.
The user immediately loses access to your Outpost account. Their actions and data are not deleted — they simply can no longer log in.
Yes. All Outpost users must set up 2FA during their first login. You can choose between an authenticator app or SMS verification. After verifying, Outpost remembers the device for one month before prompting again.
Yes. On the 2FA verification screen, click the Use a different method link to switch between the authenticator app and SMS options.
Both roles have full access to manage members, email flows, CTAs, and integrations. The Site owner additionally has access to billing settings and account deletion. There can only be one Site owner at a time.