Notification preferences are per-user. Each staff member on your publication can enable or disable individual notification types independently.
Where to find notification settings
Navigate to Reports & Activity > Notifications in the left sidebar. You will see a list of notification types organized into groups, each with a checkbox. Check the ones you want to receive and click Save Settings.Notification categories
Notifications are organized into four groups. Below is every notification you can toggle on or off.Member Activity
These notifications keep you informed about subscriber lifecycle events: new conversions, upgrades, cancellations, and retention flow activity.Donations & Gifts
These notifications fire when someone makes a financial contribution or purchases a subscription on behalf of another person.Content Publishing
These notifications tell you when an integration automatically creates a new Ghost post from external content. Each notification only applies if you have the corresponding integration enabled.System Alerts
These notifications warn you about technical issues that may need your attention.How notifications are delivered
- Notification emails are sent to each staff member who has that notification type enabled. There is no shared inbox: each person manages their own preferences.
- Notifications are sent as individual emails, not batched. You receive an alert shortly after the event occurs.
- To stop receiving a specific notification, uncheck it on the Notifications page and click Save Settings.
Newsletters
Below the notification checkboxes, the Notifications page also shows a Newsletters section. This controls which Outpost product newsletters your account is subscribed to. Use the toggle switches to subscribe or unsubscribe from each newsletter independently.Newsletters are separate from event notifications. Newsletters are periodic updates from Outpost about product news and tips. Event notifications are real-time alerts about activity on your publication.
Daily and weekly reports
Outpost also sends scheduled daily and weekly summary emails. Both go to the email addresses listed on the Report Recipients page. Each recipient can pause delivery using the toggle on their row. For details on what the daily report includes, see Report Emails.Related features
Report Recipients
Manage who receives daily report emails.
Activity Log
View the full chronological event feed for your publication.
Autoresponder
Set up automated email sequences triggered by member events.
Failed Payment Flow
Automatically recover subscribers whose payments fail.
FAQ
Who receives notification emails?
Who receives notification emails?
Each staff member controls their own notification preferences. A notification email is only sent to staff members who have that specific notification type checked on their Notifications page. This is separate from Report Recipients, which controls daily report delivery.
Do notification settings affect the Activity Log?
Do notification settings affect the Activity Log?
No. The Activity Log records all events regardless of your notification settings. Notifications only control the email alerts you receive; events are always logged.
How often are daily reports sent?
How often are daily reports sent?
Daily reports are sent once per day, typically in the morning, summarizing the previous day’s activity. These go to all active Report Recipients, not based on individual notification preferences.
I'm not receiving notifications. What should I check?
I'm not receiving notifications. What should I check?
First, go to Reports & Activity > Notifications and confirm the notification types you want are checked. Then click Save Settings. If you still do not receive alerts, verify that your email address is correct in your account settings and check your spam folder.
Can I get notifications for all new paid subscribers, not just ones from the Autoresponder?
Can I get notifications for all new paid subscribers, not just ones from the Autoresponder?
Currently, the paid subscriber notification only fires when the conversion is attributed to an Outpost Autoresponder email. All new paid subscriber events are recorded in the Activity Log and included in the Daily Report Email regardless of notification settings.
Why do I see Content Publishing notifications for integrations I don't use?
Why do I see Content Publishing notifications for integrations I don't use?
The notification checkboxes are shown for all available integrations. If you do not have a particular integration enabled (e.g., YouTube or Megaphone), those notifications will never fire even if checked. You can safely ignore or uncheck them.