The Report Recipients page manages the list of email addresses that receive scheduled performance reports from Outpost. Anyone enabled on this list receives the daily and weekly summaries.Documentation Index
Fetch the complete documentation index at: https://documentation.outpost.pub/llms.txt
Use this file to discover all available pages before exploring further.
The recipients table
| Column | Description |
|---|---|
| Date | When this recipient was added (date and time). |
| The recipient’s email address. | |
| Actions | Enable/disable toggle and Edit. |
Adding a recipient
- Click the Add New Recipient button
- Enter the email address in the dialog that appears
- Click Save
Editing a recipient
Click Edit on any row to change a recipient’s email address. The recipient’s enabled state and date-added are preserved.Enabling and disabling recipients
The toggle on each row controls whether that recipient currently receives reports. Disabling keeps the recipient in the list but pauses delivery; enabling resumes it. This is the way to stop sending reports to someone — the page does not currently expose a permanent-delete action. To remove a recipient outright, contact support@outpost.pub.Report schedule
Outpost sends two types of scheduled reports:| Report | Frequency | When it sends | Period covered |
|---|---|---|---|
| Daily report | Every day | Morning, in your publication’s timezone | Previous day’s activity |
| Weekly report | Once per week | Morning, in your publication’s timezone | Previous 8 days of activity |
Report timing is based on your publication’s configured timezone, so you receive reports in the morning relative to your local time.
What the reports include
Each report provides a summary of your publication’s key metrics for the reporting period. The reports cover:Member activity
- New free subscribers
- New paid subscribers (with breakdown of brand-new paid vs. upgrades from free)
- New complimentary subscribers
- Monthly and annual subscription renewals
- Reactivations (cancellations that were reversed before the subscription ended)
- Cancellations and unsubscribes
- Ended subscriptions (broken down by billing interval)
- Net member growth (free, paid, and complimentary)
Autoresponder performance
- Total emails sent by Autoresponder (welcome, cancellation, and unsubscribe emails)
- How many paid subscribers signed up through Autoresponder emails
- How many cancelling subscribers stayed on as paying members thanks to retention emails
CTA and conversion performance
- How many new members signed up through Auto Display CTAs (free and paid)
- Breakdown by CTA slot
Gated PDF performance
- How many people signed up (free or paid) to download gated PDFs
- Download counts by PDF
Retention flow results
- How many subscribers with failed payments updated their payment info and renewed
Donations and tips
- Number of tips received
- Total tip amount (with breakdown by payment method)
Email campaign results
- Emails sent, opened, and engagement metrics for active campaigns
- Upgrade and unsubscribe rates from campaigns
Advanced email flow results
- Performance of any active advanced email flows (sends, opens, clicks)
Web analytics (if Plausible is connected)
- Yesterday’s page views
- Weekly page views
Unsubscribing from reports
Each report email includes an unsubscribe link at the bottom. Clicking it disables that recipient. An admin can re-enable them from the Report Recipients page if needed.Related features
Notifications
Choose which member, donation, and system events trigger email alerts.
Outpost Dashboard
View member growth charts and reporting in the browser.
Data Export
Export your member list or segments to CSV.
Autoresponder
The automated emails whose performance is tracked in reports.
FAQ
What reports will recipients receive?
What reports will recipients receive?
Recipients receive both a daily report (covering the previous day) and a weekly report (covering the previous 8 days). Both reports summarize member growth, subscription activity, Autoresponder performance, CTA conversions, and more.
Can I add external email addresses?
Can I add external email addresses?
Yes. You can add any valid email address — it doesn’t need to belong to an Outpost user or team member. This is useful for sending reports to stakeholders, board members, or external partners.
How do I change what's included in reports?
How do I change what's included in reports?
The report content is generated automatically based on your publication’s activity. The sections that appear depend on which features you use — for example, donation stats only appear if you received tips during the period. Event-based alert notifications are configured separately on the Notifications page.
Why did I not receive a report today?
Why did I not receive a report today?
Reports are only sent when there is meaningful activity to report. If your publication had no new subscribers, renewals, cancellations, or other trackable activity during the reporting period, the report is skipped.
Can I get reports more or less frequently?
Can I get reports more or less frequently?
The daily and weekly schedules are fixed. To pause both reports for a specific recipient, disable their row using the toggle in the Actions column.
What timezone are reports based on?
What timezone are reports based on?
Reports use your publication’s configured timezone. The reporting period runs from midnight to midnight in that timezone, and reports are sent in the morning.