Tiers are your subscription products — the things members pay for. They’re created and managed in Ghost, which keeps Stripe in sync automatically. Outpost reads your Ghost tiers and references them for segmentation, offers, access rules, and email flows. There is no dedicated “Tiers” page inside Outpost. Tiers are managed in Ghost and surface inside Outpost wherever they’re useful — in member filters, offer creation, autoresponder rules, paywalls, and reports. Pricing is editable in Subscriptions → Stripe Plans for offer/promotion configuration, but the canonical source for tier names and prices is Ghost.Documentation Index
Fetch the complete documentation index at: https://documentation.outpost.pub/llms.txt
Use this file to discover all available pages before exploring further.
How tiers work
Tiers follow a three-system architecture:- Ghost — Where you create and name tiers, set pricing, and manage access rules
- Stripe — Where the corresponding products and prices are created automatically by Ghost
- Outpost — Where tiers are used for segmentation, offers, automation, paywalls, and reporting
You cannot create or edit tier names or prices directly in Outpost. Tiers are always managed in Ghost Admin → Settings → Tiers. Changes in Ghost propagate to Outpost on the next sync.
Creating tiers
Tiers are created in Ghost Admin → Settings → Tiers. When you add a tier in Ghost:- Ghost creates the corresponding Stripe product and prices
- The tier becomes available in Outpost for segmentation, offers, and automation rules
- Members can subscribe to the tier through your site’s subscription page or via Outpost-generated links
After adding a new tier
- Ghost does not notify Outpost in real time when a new tier is added. Outpost checks regularly, but you can force a refresh under Publication Details → Refresh.
- If you have Autoresponder actions configured for specific tiers, update the relevant actions to include the new tier.
Tier pricing
Monthly and annual pricing are set per tier in Ghost. Outpost displays these prices in its offers and conversion tools but doesn’t manage the prices directly. You can set:- Monthly price — Billed every month
- Annual price — Billed once per year (typically at a discount compared to 12× the monthly price)
Free tier
The free tier is Ghost’s built-in member level for subscribers who haven’t paid. Free members can:- Access any content you’ve marked as “public” or “members-only” in Ghost
- Receive your newsletter (if enabled)
- Be targeted by Outpost’s free-to-paid conversion tools (welcome drip emails, CTAs, offers)
Archiving tiers
Archived tiers (set in Ghost) are hidden from the subscription page but remain valid for existing subscribers. Outpost continues to reference archived tiers in segmentation so you can still:- Send targeted emails to subscribers on old tiers
- Track revenue and metrics for archived tiers
Tier data in Outpost
For each Ghost tier, Outpost stores and uses:| Field | Description |
|---|---|
| Tier name | The name as set in Ghost |
| Type | Free or paid |
| Monthly price | The monthly subscription price |
| Annual price | The annual subscription price |
| Currency | The billing currency for this tier (set in Ghost) |
| Visibility | Public, private, or none — controls whether the tier is offered for new signups |
| Active | Whether the tier is active or archived |
How Outpost uses tiers
Tiers are referenced throughout Outpost:| Outpost Feature | How tiers are used |
|---|---|
| Member filtering | Filter the member list by tier to see all subscribers on a specific plan |
| Autoresponder | Send different welcome emails per tier; trigger automations on tier changes |
| Offers & Discounts | Apply percent, fixed, or trial discounts to specific tiers |
| Paywalls & CTAs | Show or hide conversion tools based on tier membership |
| Email campaigns | Target email sends to members on specific tiers |
| Advanced Autoresponder | Filter custom flows to only apply to certain tiers |
| Group subscriptions | Configure group pricing per tier |
| Data export | Filter exports by tier |
| Activity log | Track tier changes and upgrades/downgrades |
Subscription schedules
For two-phase pricing (e.g., an intro rate that changes to a standard rate after the first period), see Subscription Schedules.Frequently asked questions
Can I create tiers directly in Outpost?
Can I create tiers directly in Outpost?
No. Tiers must be created in Ghost Admin. Outpost syncs tiers from Ghost automatically. This ensures your tiers, pricing, and Stripe products stay consistent across all three systems.
Can I change a tier's price in Ghost?
Can I change a tier's price in Ghost?
Generally no if anyone has signed up on that tier. If you want to raise or lower prices outside of special offers, you’ll need to create a new tier, and then archive the older one.
Can I have multiple tiers?
Can I have multiple tiers?
Yes. You can create as many tiers as you need in Ghost — for example, a “Basic” tier and a “Premium” tier with different pricing and content access levels. Outpost supports all your tiers for segmentation, offers, and automation.
What happens to subscribers when I archive a tier?
What happens to subscribers when I archive a tier?
Existing subscribers keep their access and continue to be billed at their current rate. The tier simply becomes unavailable for new signups. In Outpost, you can still filter and target archived-tier subscribers.
How do I offer different pricing for the same tier?
How do I offer different pricing for the same tier?
Use Offers & Discounts to create promotional pricing on top of a tier. For two-phase pricing tied to different lengths (intro rate for 3 months → annual renewal rate), use Subscription Schedules.
Related features
Offers & Discounts
Create promotional pricing and trial offers for your tiers
Subscription Schedules
Two-phase pricing with intro rates that transition automatically
Group Subscriptions
Seat-based subscriptions configured per tier
Autoresponder
Per-tier welcome emails and automated sequences